Shipping and Returns

Couriers

Wines and gastronomic products travel with UPS in certified packaging for bottles. Spirits (liquor category) are shipped via Mail Boxes Etc., which handles the necessary procedures for high-proof alcoholic beverages.

Times and costs

• Italy: 2-4 business days.
• European Union: 4-8 business days.
• The exact cost is calculated in the cart based on weight, number of bottles, and destination country; free shipping thresholds are indicated at checkout.

In-store pickup

You can choose free pickup at our Siena and Milan stores: you will receive an email when your order is ready.

Damaged bottles

Check the package upon delivery. In case of obvious damage, accept with reservation and write to us within 14 days at info@ilvinaiodifurio.it attaching photos of the packaging and bottles: we will arrange for replacement or refund.

Returns

Returns are possible within 14 days of delivery according to the right of withdrawal. Products must be intact, sealed, and in their original packaging. Return shipping costs are borne by the customer, unless the product is defective or due to our error.