Right of withdrawal

Pursuant to articles 52 et seq. of the Consumer Code, the consumer may withdraw from the contract within 14 days of receiving the goods, without providing any reasons.

How to exercise it

Send an explicit communication to info@ilvinaiodifurio.it (or by mail to Il Vinaio di Furio S.n.c., Strada di Pescaia, 103 — 53100 Siena (SI), Italia) indicating the order number, products, and IBAN for any refund. You can use the sample form below.

Return

• Ship the products within 14 days of the withdrawal communication.
• Products must be intact, sealed, and in their original packaging.
• Return shipping costs are borne by the customer.

Refund

The refund will be issued within 14 days of receipt of the returned goods (or proof of shipment), using the same payment method used for the purchase.

Exclusions

The right of withdrawal does not apply to sealed products opened after delivery for hygienic or safety reasons, perishable goods, and products customized at the customer's request.

Sample withdrawal form